Services

Rate - £200-£400 per day* (depending on engagement) 

Please find below the types of activities with which I can assist at different stages of development: from gathering insights and conceptual development to prototyping and implementation. In addition to project engagements I also provide mentorship support those looking to innovate or adapt. Just let me know your needs and I can let you know if or how I can help.

Identifying opportunities, unfulfilled needs and / or latent needs

Types of activities:

Kickstart workshops 

Quant and qual research

  • Conducting depth interviews and usability tests - internal/external
  • Contextual enquiries - observing behaviour
  • Card sorting 
  • Remote questionnaires - open and closed questioning
  • Data gathering and Exploratory Data Analysis

Wider research

  • Competitor reviews
  • Identifying best practice in other sectors to learn from
  • Platform / vendor reviews  

Channeling of insights

  • Empathy maps
  • Customer value curve analysis
  • Affinity diagram sessions / triangulation and refinement
  • Iceberg model analysis (Event | Pattern | Structure | Mental Model)
  • Data visualisation 
  • Strategic and Creative brief development

 

Co-creating ideas, prototyping and refinement

Types of activities:

  • Collaborative brainstorms - using Stanford Bootleg techniques
  • Idea combination and refinement workshops
  • Flow diagrams
  • Prototype development and testing
  • Development, training and optimisation of machine learning based algorithms using no code tools for proof of concept if required
  • Dashboard generation 
  • NVP forecasting and business case development
Implementation and evolution

Types of activities:

  • Product backlog development and prioritisation
  • Agency / vendor pitch and procurement support
  • Team set up
  • Risk planning and mitigation
  • ScrumMaster certified facilitation during team implementation
  • Data driven continuous improvement strategy 

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