Services
Rate - £* (depending on engagement)
Please find below the types of activities with which I can assist at different stages of development: from gathering insights and conceptual development to prototyping and implementation. In addition to project engagements I also provide mentorship support those looking to innovate or adapt. Just let me know your needs and I can let you know if or how I can help.

Types of activities:
Kickstart workshops
Quant and qual research
- Conducting depth interviews and usability tests - internal/external
- Contextual enquiries - observing behaviour
- Card sorting
- Remote questionnaires - open and closed questioning
- Data gathering and Exploratory Data Analysis
Wider research
- Competitor reviews
- Identifying best practice in other sectors to learn from
- Platform / vendor reviews
Channeling of insights
- Empathy maps
- Customer value curve analysis
- Affinity diagram sessions / triangulation and refinement
- Iceberg model analysis (Event | Pattern | Structure | Mental Model)
- Data visualisation
- Strategic and Creative brief development

Types of activities:
- Collaborative brainstorms - using Stanford Bootleg techniques
- Idea combination and refinement workshops
- Flow diagrams
- Prototype development and testing
- Development, training and optimisation of machine learning based algorithms using no code tools for proof of concept if required
- Dashboard generation
- NVP forecasting and business case development

Types of activities:
- Product backlog development and prioritisation
- Agency / vendor pitch and procurement support
- Team set up
- Risk planning and mitigation
- ScrumMaster certified facilitation during team implementation
- Data driven continuous improvement strategy